pogoism

Last week, my boss gave me a new Mac for the lab. I spent most of the day messing around with it, installing Leopard and the like, and by the end of the day I had an almost up-to-date Mac.

On Monday, I e-mailed the IT tech, and asked him to set the computer up so that it would work on the network. Now, I know this isn’t a hard job, all he had to do was set it up with a new IP address – something he could have e-mailed me and I could have done myself. However, we had to wait a few days.

This morning, he comes down, and needs to go see another computer in another lab. We take him there. The guy in the other lab, who is also a new Mac user, asked if he could use his University Exchange account on Apple Mail. IT support guy instantly said no. Well, I don’t like it when people lie. The computer had been upgraded to Leopard, and therefore he *could* use his Exchange account on Apple Mail. I know this, I do it myself. So, I tell him, that yes, he can use it, as his computer is on Leopard. IT tech guy points at the tower, and says “it doesn’t look like it’s on Leopard”. How you can tell that by looking at the tower, I’m not sure. He looked a little irked…

Anyway, my point is, that I wish IT techs wouldn’t hate Macs so much. Yes, I know they’ve probably been trained in Windows and resent the fact that people are starting to make the switch to Macs, but really, get over it. The fact are, for most people, Macs are better. They don’t crash as often, they don’t get as many viruses, and they require less maintenance. Ideal for my work situation.

Rant over.